Frequently Asked Questions
Are your pashminas authentic?
Yes. All pashminas are crafted from genuine Kashmiri fibers.
Do you offer handcrafted pashminas?
Yes. Some are fully handwoven, others feature delicate hand embroidery.
Difference between handcrafted and regular?
Handcrafted pieces are manually woven, unique, rare, and collectible.
Where are you based?
Beausoleil, French Riviera, near Monaco.
Shipping times?
1–3 business days. Artisanal pieces may need extra care.
Can I return an item?
Yes, within 30 days, in original condition.
How to care?
Dry cleaning, gentle handling, flat storage
International shipping?
Yes. Customs duties may apply.
How to verify handmade?
Slight weave irregularities, unique patterns, authenticity label.
Contact?
maisonelegancemonaco@gmail.com
Does it come with a special bag?
Yes. Every pashmina includes a satin protection bag for safe carrying.